eTrace.ca
Job scheduling software for small business
Etrace: meeting scheduling software that any small business should consider investing in
You NEED Etrace meeting scheduling software, you just don’t
realize it yet! Most small business owners don’t know how serious their
need for this vital resource is.
Here’s how many small businesses operate, from paving contractors to
chimney sweeps, furniture restorers to plumbers.
Part one: first contact
A potential customer calls you for a quote on a problem they need help
with. You either scribble a note to yourself, or ask your secretary (if
you have one) to book the appointment for you, a staff member or
sub-contractor to call on the client and give them a quote.
The Etrace meeting scheduling software package would ensure that this
appointment – the first point of contact with a NEW client, remember,
the only impression they have of your company so far – will be kept.
What often happens? That new client falls through the cracks. An
emergency call comes in and you have to deal with it. If only you could
find the piece of paper you wrote the client’s details on! (It fell
down the back of your desk when you opened the window to let the
cigarette smoke out, but you won’t find out until it’s many months too
late.)
What has happened here? Your LACK of Etrace meeting scheduling software
has cost you: 1) a new client; 2) reputation (word of mouth is
powerful, especially in a small town and it works both ways – customers
don’t like waiting for contractors who don’t show up when they promised
they would); 3) whatever advertising or marketing you spent on
attracting the attention of that person in the first place – now wasted.
If you had our meeting scheduling software, you’d get emails every
morning reminding you of each meeting you have scheduled for that day.
The client’s details are all contained in the electronic filing system.
It’s impossible to forget anybody and very easy to find their details
if an emergency crops up and you have to reschedule.
Part two: quote
Let’s say you dodge the first bullet and actually show up to the first
meeting. Great. The client is interested in their driveway being
repaved. But they aren’t quite ready to commit to the job, they’re just
fishing for quotes.
You write a quote in a notepad, on the back of an envelope or whatever
else you happened to have handy and “file” it in your pocket, briefcase
or the glove box of your van.
Nine months later, the client phones you back and is ready to spend the
cash. What happens now? You have to find that quote. If you can’t, your
choices are to trust the client’s word on the price you quoted, or
waste precious time revisiting them to requote for the same job you
already priced last year!
Etrace meeting scheduling software includes a custom area for
quotations. You can scan and upload any object, filing it in the
customer’s file for later reference. You can even import photos you
took of the work site. All the guesswork and wasted time is saved and
all the information is at your fingertips.
Part three: work
Etrace meeting scheduling software really comes into its own when you
have to begin booking work visits. Your sub-contractors – or you – must
fill in a report noting whether the work is completed to the customer’s
satisfaction, or any follow-up visits that are needed, including more
appointments to be scheduled.
You can scan and upload a finished work order with the customer’s
signature on the happy part that reports they are pleased with the work
done.
Part four: invoicing
Without meeting scheduling software, even getting paid can be
overlooked! Ever thought how many small companies don’t get paid for
their work, on time or sometimes ever, because they forget to invoice
or chase outstanding payments?
Etrace includes a basic invoicing function that reminds you when a
client is ready to be invoiced. Invaluable help!
Etrace will eliminate the need for most of your loose paperwork. It’s a
web-based filing and meeting scheduling software package. You need it –
you just don’t know it yet! There’s only one way to find out how useful
it will be for you. Click here to subscribe and take advantage of our
special offer!
Monthly Referral Program!
We will like to thank you for referring us to a New Client, a friend, a business acquaintance, or even your boss.
For any New Clients that register this month we will give you a NEW IPOD NANO or a $200 cash value. I want to Start now!
Get booking maps in one click!
With our BUILT-IN GOOGLE MAP plug-in, it is now fast and easy to get your Tech's maps schedules, you will now save time and money with maps.google.com and eTrace.
Fax your reports without a fax!
With the MyFax plug-in, you can send your reports via your MyFax.com account or EMAIL at a click of a button.
Credit card easy subscription
With the monthly subscription option, eTrace can automatically charge your VISA or MASTER CARD every month via the Paypal.com system, easy as ABC!